Caring Small Business, Big Advantage
Small business has a huge advantage over big business. In fact, it's so great an advantage that we work hard to build client loyalty and make the sale ... every time!
The big advantage? Easy. Small business cares.
I care about my clients. I can't afford not to care. If I don't care, they won't keep paying me.
Big business doesn't care; the guy on the end of the phone still gets his paycheck no matter what happens with your Website, or for that matter, your Residential Photography, Virtual Tours, Graphic Design or Podcasts!
It's all about accountability.
This fact was brought home to me recently. A website owner called in a panic -- her domain name was displaying a bunch of pay-per-click ads. It appeared, to her, that her web site had been either hijacked or the domain had expired and been registered by someone else.
What had actually happened was that her domain name email contact was no longer active. Therefore, she didn't receive the email notifications about renewal. Then her domain name expired. So the registrar started displaying its own page full of advertising.
We sorted out what had happened, the client quickly renewed the domain, and her site appeared again within a couple of hours. All's well that ends well. But if she hadn't checked the site, panicked, and called me on a Sunday afternoon, her valuable domain could have been lost.
In our opinion, if that domain name was managed by a caring small business, it would never had expired in the first place. A small business is far more likely to have a finger on the pulse, because its service is more personalized. A small business will know what's happening, who it's happening to, and what to do to fix it, averting this sort of problem.
My business is small, however, look upon it as a big advantage.
Naturally, this advantage includes our Residential Photography, Virtual Tours, Graphic Design and Podcasts!
Client references are available for all our work!
Contact us by email or phone 303-829-1209. We're looking forward to hearing from you about your next project!